Operating a business requires continuous cash inflow and outflow. And
I'm necessarily talking about small business. Sometimes there
are items weighing us down and we dont think of them and hold
them close and then implement other processes that end up hurting us in
the long run. These processes are not written in the holy books. They
are not written in stone and therefore they can be tweaked at anytime. These
processes are the lies you tell yourself about your business finances,
when cash is tight. They are what is keeping you broke.
1. If I don't pay to Vendors, I will lose that account. No
seriously, more often than not I am running into business owners who
allow their vendors to dictate when they get paid. The vendors will show
up at your place of business or keep calling you wanting to know when
the payment will be available. Part of the reason for this is because
you allow it, the other reason is that you
don't have any policies and procedures in place that explain how you
operate your business, including the days you pay bills. Look, conduct Audit, you have a
business to run, and you won't have one with positive cash flow if
money is constantly flowing out the door.
And
why not? If you are getting clients easily, your prices are not high
enough. If you have more clients than you can manage, your prices are
too low. If your competitors are charging more, but providing lower
value service or lower quality products, your prices are too low. Don't
be afraid to raise your prices, you will be surprised at the response.
You may get a client who tells you that your work is so great that they
would have easily agreed to pay more. Or they are surprised when you
tell them the price because they were expecting it to be higher. If you
don't have confidence in yourself and your value neither will they.
I
live in India in New Delhi, And for those who don't know, a New Delhi area is
basically an area where Many cities or states are so close together and
the residents and business owners cross over the boundaries more often
than not for work. So for two years I have been networking
with folks in one particular jurisdiction and finding more often than
not that small business owners do not cross those boundaries. They feel
that the licenses are too expensive for the work or they feel it's too
far to travel. I say to each one of you - you are leaving money on the
table! And this goes for anyone anywhere, the business is there, but you
have to go get it. It's not going to appear just because your website
or business cards says you serve that area. It's not going to appear
simply because you made the decision to serve that area. You have to put
in the time and work to network, meet people and build relationships in
those areas. Then and only then will the business come.
As
you business grows so does the need to hire employees. A common mistake
small business owners make is paying people what they think theypay them to get them in the door versus what the pay for that position
actually is. As my business grows and I begin to bring people on board, I
realize that there is an art to hiring people. It's not just about the
skills on their resume and what they are able to do, it's about their
personality and values, whether or not they will make a good fit and if
they have the ability to tackle the required task. Anything beyond that
should not be your concern.
Small
business owners constantly say they can't afford to take a salary. But
as they say this they are running all sorts of personal expenses through
their business bank account. Is it not the same thing? Technically it's
not, but in theory it is. Are these not the same expenses you would pay
from a personal account if you cut yourself a scheduled paycheck? YES
IT IS! So stop doing it and just put yourself on payroll. It will save
you money in the long run. See something psychological happens when you
start using your personal account for your personal expenses. You start
to monitor your business bank balance more closely and you begin to look
at it in a different light. You began to see thatyou have funds to finance your business as needed and the urge to commingle your monies begins to go away.
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